Terms & Conditions
What you agree to when you book with us
Rates
Rates are for two guests. Rates are higher on Friday and Saturday nights and on some dates, such as holidays and special events. Rates may change without notice, but the price of a confirmed booking won't change. Rates do not include state and local taxes.
Extra Persons
Each guest after the first two is $15.00 per night, children included.
Minimum Stay
Some dates have a minimum stay, such as holidays, special events and weekends. You'll see it when you choose your dates.
Check-In / Check-Out
Check-in: after 3:00 PM. Check-out: before 11:00 AM. The guest who checks in must be at least 23 years old. A valid government-issued photo ID is required at check-in. We may take a photo of it for our records; it is deleted within 120 days.
Occupancy & Visitors
No more guests may stay in an apartment than the number on the reservation, children included. To add a guest, please call us first; extra persons are charged as above. Only registered guests may stay overnight. Visitors are welcome until 10:00 PM and must leave the property by then.
Quiet Hours
Quiet hours are 10:00 PM to 8:00 AM. Please keep noise down at all times out of respect for other guests.
Asking Guests to Leave
We may ask guests to leave if they have more people staying than their reservation allows, disturb other guests, damage the property or break these rules, as Florida law allows (Fla. Stat. 509.141).
Payment
A deposit of the first night, plus tax, is charged when you book and is applied to the first night of your stay. The balance is due at check-in. We accept Visa, Mastercard, American Express and Discover, and Apple Pay and Google Pay online. Checks are accepted for stays of 10 nights or more.
Cancellation Policy
Cancel more than 7 days before arrival (14 days for arrivals Dec 14 – Apr 18) and your deposit is refunded in full. After that, the deposit is kept. No refunds for early departures or holiday weekends unless the apartment can be re-rented. To cancel or change a booking, please call us.
Reservations We Cancel
We may decline or cancel any reservation at our discretion. If we cancel a reservation before you arrive, everything you have paid for it is refunded in full.
Booking.com & Expedia
If you booked through Booking.com or Expedia, that site's payment and cancellation terms apply. The house rules here apply to every guest.
Hurricane Season & Inclement Weather
We do not issue refunds for inclement weather, hurricanes, or other circumstances beyond our control.
Smoking
All apartments are non-smoking, including e-cigarettes and vaping. Smoking is permitted outdoors only. A $150.00 cleaning fee is charged for smoking inside.
Damage & Missing Items
Guests are responsible for any damage to the apartment, its furnishings or the property during their stay, beyond normal wear and tear, and for any items that go missing, keys included. You will be charged the cost of repair, cleaning or replacement, and for any nights the apartment can’t be rented while it is being fixed. Please tell us about any damage as soon as it happens. At check-in we keep a card on file with Square, our payment processor, so we can charge it for these costs or the smoking fee after you leave. We’ll tell you what for and how much before we charge it.
Pool & Lagoon
The pool and lagoon are used at your own risk. There is no lifeguard on duty, and children must be watched by an adult at all times.
Personal Belongings
We are not responsible for lost, stolen or damaged personal belongings.
Pets
Sorry, no pets are permitted. Service animals are welcome.
Parking
Each apartment has one reserved parking space, for registered guests only.
Questions about these terms? Call (239) 463-6906 or email info@manateebayinn.com. Ready to stay? Check availability.